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You can delete your ScrapeBadger account yourself from the dashboard. Deleting also unsubscribes you from all marketing emails. You have 24 hours to change your mind.

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How to delete your account

  1. Sign in and open Settings.
  2. Scroll to the Danger zone at the bottom and click Delete account.
  3. Read what will be deleted, tick the box, and click Continue.
  4. Type your account email to confirm, then click Delete my account.
We email you to confirm the request. The email also has a link back to settings in case you want to undo it.

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What happens during the 24 hours

As soon as you confirm, your account is locked, so nothing is used or billed while it waits:
  • Your API keys stop working. Calls return 403 with a message saying the account is scheduled for deletion.
  • Running stream monitors and filter rules are paused.
  • You are unsubscribed from all marketing emails.
  • The dashboard shows only a countdown and a Cancel deletion button. You can still sign in.

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How to cancel the deletion

Sign in before the countdown ends and click Cancel deletion and keep my account. Everything works again straight away:
  • Your API keys work again.
  • The stream monitors and filter rules that were running are resumed. Any you had paused yourself stay paused.
  • Your marketing preferences go back to how they were.

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What gets deleted

When the 24 hours are up, we permanently delete:
  • your profile and API keys, and any remaining credits;
  • your usage history and request logs;
  • stream monitors, filter rules, support tickets and messages;
  • any teams you own. Every member’s team API keys go with them, so transfer or close those teams first if others depend on them;
  • your contact record in our marketing system.
Any active subscription is cancelled immediately, without a refund for the rest of the period.

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What we keep

  • Invoices. Tax law requires us to keep issued invoices for 10 years. They are kept without a link to your deleted account.
  • A one-way hash of your email address. It stops the same inbox from getting a second free trial. Nothing else about your account is kept, and the hash can’t be turned back into your address.
  • Backups. Deleted data can remain in database backups until those are overwritten, within 90 days.
You can sign up again with the same email at any time. It will be a new, empty account without free trial credits.

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Need help?

If you can’t sign in, or you want your data deleted without using the dashboard, email support@scrapebadger.com from your account email address.